Privacy Policy

We may collect the following categories of personal data when you contact us or use our services:

• Identity data: Full name, identification number (MyKad or passport)
• Contact data: Email address, telephone number, postal address
• Matter-related data: Information about family members, assets, estate details, and other information necessary to provide legal advice
• Technical data: IP address, browser type, pages visited, and session duration collected via website analytics
• Communication data: Records of correspondence, enquiries, and instructions

We collect this data when you submit our website contact form, contact us by phone or email, or engage us to provide legal services.

We process personal data on the following legal bases under the PDPA 2010:

• Consent: Where you have provided consent through our contact form or cookie acceptance
• Contract performance: To fulfil our obligations under a legal services retainer or agreement
• Legal obligation: Where processing is required by Malaysian law or Bar Council obligations
• Legitimate interest: For purposes such as maintaining client records, improving our services, and responding to enquiries

We use the personal data we collect for the following purposes:

• Responding to enquiries and providing legal advice and services
• Preparing legal documents including Wills, petitions, and correspondence
• Filing documents with Malaysian courts and government authorities
• Communicating updates on your legal matter
• Complying with our professional obligations under the Legal Profession Act 1976
• Maintaining our client management and file records
• Website analytics to understand how visitors use our site

We do not use your personal data for unsolicited marketing communications. We will not sell, rent, or share your personal data with third parties for their commercial purposes.

In the ordinary course of providing legal services, we may disclose your personal data to the following parties:

• Malaysian courts and tribunals as required by legal proceedings
• Government authorities such as the Land Office, EPF, National Registration Department, and Amanah Raya Berhad, where required to administer your estate matter
• Financial institutions where disclosure is necessary to carry out estate-related transactions on your behalf
• Opposing parties' solicitors in the context of legal proceedings or negotiations
• IT service providers who host or maintain our systems, subject to confidentiality obligations

Any disclosure is limited to what is strictly necessary for the purpose at hand and is subject to our professional duty of confidentiality.

We take reasonable steps to protect personal data against unauthorised access, loss, or misuse. Our measures include:

• Access to client files restricted to the practitioners and staff handling the relevant matter
• Physical client files stored in locked cabinets on secured premises
• Electronic communications sent via secure, password-protected systems
• Staff awareness of confidentiality and data protection obligations

In the event of a data breach that is likely to affect your rights or interests, we will notify you and, where required, the relevant authority in accordance with the PDPA 2010.

Under the Personal Data Protection Act 2010, you have the following rights in relation to personal data we hold about you:

• Right of access: You may request a copy of personal data we hold about you
• Right of correction: You may ask us to correct inaccurate or incomplete data
• Right to limit processing: In certain circumstances, you may ask us to cease or limit the use of your data
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time (this does not affect prior processing)
• Right to complain: You have the right to raise a concern with the Personal Data Protection Commissioner of Malaysia

To exercise any of these rights, write to us at [email protected] or by post to our Jalan Cheras office. We will respond within a reasonable time and in any event within thirty (30) days.