What Our Clients Say
Families Share Their Experience with Delima Guaman
From writing a first Will to navigating a contested estate, these are the accounts of families we have had the privilege of assisting.
Back to HomeYears of practice
Matters completed
Average client rating
Disputes resolved without court
Client Reviews
What Families Have Told Us
A selection of feedback from clients who sought assistance with estate planning, probate, and inheritance matters.
Faridah bt Hassan
Cheras, Kuala Lumpur
"After my mother passed, we had no idea how to begin. Nurul Liyana walked us through each step of the probate process patiently. There were moments when we felt overwhelmed, and she always took the time to explain things again without making us feel rushed."
June 2025 · Probate & Estate Administration
Tan Kim Huat
Ampang, Selangor
"I had been putting off writing a Will for years, not knowing where to start. The consultation at Delima Guaman was straightforward — Siti Rahayu asked sensible questions and produced a Will that clearly reflected my wishes. The fee was stated upfront and exactly what I paid."
May 2025 · Will & Estate Consultation
Rosnah bt Sulaiman
Kajang, Selangor
"Our probate matter was complex — multiple properties and beneficiaries across two states. Rajan managed it all systematically and we never had to chase for updates. The one thing I would suggest is slightly quicker turnaround on emails, but the overall service was solid and thorough."
June 2025 · Probate & Estate Administration
David Singam
Petaling Jaya, Selangor
"A dispute arose between my siblings and me over our late father's estate. Rajan handled this with remarkable tact. He managed to bring all parties to a negotiated settlement without the matter going to court, which saved the family considerable time, cost, and bitterness."
May 2025 · Contested Inheritance Assistance
Norzahra bt Ibrahim
Bandar Tun Razak, KL
"I came in with little preparation for my Will consultation and left with a clear picture of what I needed and a draft ready within a week. The team explained the witnessing process clearly, which I had been confused about. Highly recommend for anyone who has been putting this off."
June 2025 · Will & Estate Consultation
Lim Chee Hong
Cheras, Kuala Lumpur
"The Letters of Administration process for my uncle's estate seemed impossibly complicated at first. Delima Guaman broke it into manageable stages and handled the Land Office correspondence, which was the part I had been most worried about. Honest, patient service."
May 2025 · Probate & Estate Administration
Case Studies
A Closer Look at Three Matters We Handled
Details have been generalised to protect client confidentiality, but the facts and outcomes described are representative of actual matters.
The Challenge
Probate Without a Will — Multi-Property Estate
A widow in her 60s approached us after her husband passed without leaving a Will. The estate included three properties, EPF savings, and ASB unit trust holdings. The family was receiving conflicting advice from different sources and did not know who had the authority to act.
Our Approach
We obtained Letters of Administration from the High Court, prepared the estate inventory, and coordinated with EPF, the Land Office, and ASB to initiate transfer applications. The client received clear progress updates throughout without having to contact us to ask.
The Outcome
All assets were fully transferred to the lawful beneficiaries within 14 months. The client noted that the process was more straightforward than she had feared, and that she always understood what was happening at each stage.
"I kept expecting something to go wrong, but it never did. They stayed on top of everything."
The Challenge
Contested Will — Four Siblings, Disputed Shares
Four adult children could not agree on the interpretation of their parent's Will. Two siblings believed they had been treated unfairly relative to the others. The risk of prolonged litigation was real and the family relationships were strained.
Our Approach
We represented the administrator and worked to bring all four parties into a structured negotiation, with separate legal representation for the objecting siblings also involved. Correspondence was handled professionally, and a mediation session was arranged with an agreed neutral.
The Outcome
A written settlement was reached within six months, avoiding court proceedings. All parties signed a consent order and the estate was distributed in accordance with the agreed terms. Court filing was not required.
"I did not expect us to reach agreement, but they managed it without making anyone feel they had lost."
The Challenge
First Will — Client With Complex Family Arrangements
A professional in his 50s had children from two marriages and had accumulated property in two states. He had never written a Will and was concerned about how to distribute his assets equitably without triggering family conflict after his death.
Our Approach
We conducted a thorough initial consultation across two sessions to fully understand his family circumstances and wishes. A clear Will was drafted that addressed each property, financial asset, and dependent specifically, with an explanation attached for the executor.
The Outcome
The Will was executed within three weeks of the first meeting. The client updated it once two years later when circumstances changed, and commented that the process was considerably less fraught than he had anticipated.
"It felt like talking to someone who had heard complicated situations before. Nothing I said surprised them."
Reach Our Office
We welcome enquiries by phone, email, or in person at our Jalan Cheras office.
Address
Jalan Cheras 141
56000 Kuala Lumpur
Office Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm
Professional Credentials
Recognised Standards We Uphold
Malaysian Bar Members
All practitioners hold current practising certificates under the Bar Council of Malaysia.
Client Satisfaction Award 2024
Recognised by the KL Law Society for sustained standards in estate client communication.
Financial Institution Panels
Listed on probate and estate claim panels by selected Malaysian banking institutions.
Add Your Own Experience
Every client who contacts us receives the same patient, organised attention. Reach out to discuss your estate or inheritance matter.
Contact Delima Guaman